ASUG president Mike Perroni talks about the latest SAP technologies, why SAP customers are slow to upgrade and what to expect at this year's ASUG and Sapphire user conferences.

Perroni discusses the current makeup of ASUG, which has grown to about 45,000 individual members and 1,300 member companies. He said ASUG has worked closely to improve SAP ' account relationship model and executive exchange program. ASUG is also working with SAP to make ROI/TCO a priority, he said.

Perroni talks about why SAP customers are slow to upgrade their systems. He discusses SAP's Enterprise Services Architecture strategy, the joint SAP-Microsoft Mendocino product and whether SAP will face tough challenges as it faces Oracle and Microsoft in the midmarket. Perroni also talked about the maturity of the SAP Exchange Infrastructure, SAP Master Data Management and whether SAP's foray into the on-demand market could be successful.

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